11:30 AM PDT – CardExchange Update
CardExchange engineering verified that all Cloud Suite services had been restored and were operating normally following Microsoft's mitigation of the Azure networking incident.
11:06 AM PDT – Microsoft Update
Microsoft reported that they had likely identified the underlying cause of the incident and began deploying mitigation actions while monitoring service recovery.
10:34 AM PDT – Microsoft Update
Microsoft reported that initial mitigation efforts had not resulted in broad service improvement and continued investigating additional mitigation options.
10:08 AM PDT – Microsoft Update
Microsoft identified a potential trigger for the incident and began redirecting traffic while monitoring recovery.
9:30 AM PDT – Microsoft Update
Microsoft confirmed an active networking incident affecting Azure services in the West US region and began mitigation efforts.
8:50 AM PDT – Microsoft Update
Microsoft acknowledged a connectivity issue affecting Azure services in the West US region.
8:30 AM PDT – CardExchange Update
CardExchange engineering detected service disruptions affecting multiple Cloud Suite web applications and initiated an investigation, which was subsequently confirmed to be related to a Microsoft Azure networking incident.
