WELCOME TO CARDEXCHANGE® LEGAL OUR MASTER SUBSCRIPTION AGREEMENT Main EULA Cloud Master Subscription Agreement Rev V1.2, 28th October 2021 THIS MASTER SUBSCRIPTION AGREEMENT GOVERNS CUSTOMER’S ACQUISITION AND USE OF CARDEXCHANGE SERVICES. IF CUSTOMER REGISTERS FOR A FREE TRIAL OF CARDEXCHANGE SERVICES, THE APPLICABLE PROVISIONS OF THIS AGREEMENT WILL ALSO GOVERN THAT FREE TRIAL OR THOSE FREE SERVICES. BY ACCEPTING THIS AGREEMENT, BY (1) CLICKING A BOX INDICATING ACCEPTANCE, (2) EXECUTING AN ORDER FORM THAT REFERENCES THIS AGREEMENT, OR (3) USING FREE SERVICES, CUSTOMER AGREES TO THE TERMS OF...

WELCOME TO CARDEXCHANGE® LEGAL OUR SERVICE LEVEL AGREEMENT Main EULA Cloud Service Level Agreement (SLA) Rev v1.2, 28th October 2021 DEFINITIONS All terms defined in this SLA shall have the meaning set out in the MSA, unless defined otherwise below. “Bug” means an unwanted or unintended property of the Services that can be reproduced and causes the Services to malfunction but does not affect the availability of the Services; “Business Day” means Monday to Friday excluding any national holidays in the USA or Netherlands; “Business Hours” means 9.00am to 5.00pm Central European Time (CET) and...

WELCOME TO CARDEXCHANGE® LEGAL OUR DATA PROCESSING AGREEMENT Main EULA Cloud Data Processing Agreement Rev v1.2, 28th October 2021 This Data Processing Agreement ("DPA") is entered into between the Customer and the Provider and is incorporated into and governed by the terms of the Agreement. 1. Definitions Any capitalised term not defined in this DPA shall have the meaning given to it in the Agreement. “Affiliates” means any entity that directly or indirectly controls, is controlled by, or is under common control of a party. “Control,” for purposes of this definition, means direct or indirect...

WELCOME TO CARDEXCHANGE® LEGAL OUR SUB-PROCESSOR LIST Main EULA Cloud Sub-Processor List Rev v1.5, 26th April 2024 Sub-Processor Purpose Location of Sub-Processor Website Microsoft Azure Data Hosting USA, Canada, UK, Netherlands & Australia https://azure.microsoft.com Microsoft Azure Cognitive Services USA, Canada, UK, Netherlands & Australia https://azure.microsoft.com Microsoft Azure Cloud Authentification & Portal USA, Canada, UK, Netherlands & Australia https://azure.microsoft.com Microsoft Authentication Netherlands  https://microsoft.com CardExchange Solutions,...